TotanJewellers
TotanJewellers Northamptonshire, United Kingdom
Totan Jewellers
Totan Jewellers
Totan Jewellers (Member since 16/03/2020)

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Totan Jewellers is a Family owned Jewellery shop in Kettering. We stock a variety of beautiful jewellery and watches from famous brands and independent artists. Please take a moment to browse our online shop. If you need any assistance or are looking for something that isn't listed, please do not hesitate to call us on 01536 523 222 or visit Totan Jewellers at 37 High Street, Kettering, NN16 8SU.

Totan Jewellers's Shop Policies

Payment

Payments are processed securely by PayPal. You can use PayPal (if you have it) or use credit or debit cards. PayPal will suggest registration to their service on their site at payment but you can choose to just process your payment without the need for a registration to their service.

Shipping

All orders placed Monday to Thursday by 2:00 pm are usually dispatched on the same day for next delivery by tracked, signed and insured post. Items ordered on Friday, Saturday and Sunday will be processed and dispatched on our next working day, usually Monday or the following business day incase of bank holidays. A tracking code will be provided. Our aim is to dispatch items on the same day, however, on a very rare occasion it may take up 3 business days to process your order. You will be informed by email when the order is being processed and receive a follow-up email with tracking code and estimated delivery date. Please make sure emails from Jewellery Marketplace land in your main inbox. Should you not receive confirmation of purchase, please check your spam/trash folders and mark emails from us "Not spam" so you can continue to receive updates of your order. For insurance and security purposes all items are sent securely by a registered and insured post and require a signature on collection. If your destination country isn't listed, please use CONTACT SHOP to calculate and add a shipment option.
Due to the current COVID-19 situation, there might be a small delay but we will keep you informed about the progress of your order by email or by phone.

Refunds Exchanges

Should you not be satisfied with an item, please request a return from your account. You are protected and have 14 days as per LDSP (Long Distance Sale Policy) from the date of purchase to change your mind and return an item for a full refund. Earrings, for health reasons, are excluded from LDSP.

Additional Policies & FAQs

********** Please note: During the COVID-19 crisis deliveries will be delayed. We will keep you updated on the progress of your order by email or by phone. Apologies for the inconvenience. ***********

Seller Information

We are located at 37 High Street, Kettering, Northamptonshire, NN16 8SU.
Our opening hours are: Monday - Saturday 9:30am-5pm

Last updated 04/04/2020